Effective Date: April 28, 2026
At ICE Estimates, we are committed to protecting the privacy and security of the information provided by our clients, including contractors, adjusters, and restoration professionals. This Privacy Policy outlines how we collect, use, and safeguard your data.
1. Information We Collect
To provide accurate Xactimate estimating services, we collect:
- Personal/Business Information: Name, company name, email address (e.g., info@iceestimates.com), and phone number.
- Project Data: Scopes of work, photos, sketches, and property details uploaded for estimate creation.
- Payment Information: Billing details processed through secure third-party payment gateways.
2. How We Use Your Information
We use the data collected to:
- Generate accurate ESX and PDF estimates.
- Communicate regarding project status and scope reviews.
- Send completed reports and samples.
- Improve our internal estimating accuracy and customer service.
3. Data Security & Confidentiality
We understand that project files often contain sensitive property and policyholder information.
- Confidentiality: We do not sell or share your project data with third parties for marketing purposes.
- Security: We implement industry-standard encryption to protect files during the upload (Submit Project) and delivery phases.
4. Third-Party Services
We may use third-party tools for analytics, payment processing, or file hosting. These providers have their own privacy policies governing how they handle your information.
5. Contact Us
For questions regarding this policy, please contact: Email: info@iceestimates.com Phone: (510) 688-8541
